MSME support in Morocco

MSME support in Morocco, at every stage in the life of the business

The firm provides MSME support throughout Morocco. It works with micro, small and medium-sized enterprises, especially in the situations that shape their future. Indeed, in MSMEs, a single decision can put everything at stake: a first investment, an audit by the authorities, entry into an export market, a dispute between partners, a succession.

However, they rarely have the support functions of a large group to deal with them. The firm takes on that role for the duration of the assignment: diagnosis, structuring, drafting, and preparation for discussions with the authorities, financial partners, public support schemes such as Maroc PME or lawyers, through to closure. Each engagement therefore draws, as the case requires, on the instruments of the four practice areas.

Eight MSME support situations

Step 01

Launching an MSME in Morocco

Above all, a new venture stands or falls on the soundness of its initial assumptions: market, customers, price, investment, profitability. The firm therefore tests its viability before any financial commitment and sets its framework.

Support therefore covers the market study, positioning, business model, business plan and legal and financial structuring. It then extends to financing applications and available support schemes.

Services

Deliverables

Market study, including competitive analysis
Market study
Positioning, then offer definition
Positioning platform
Business model
Business plan
Financial forecasts, including the business plan
Financing plan
Choice of legal form
Financing application
Financing applications and also support applications
Launch roadmap
Step 02

Structuring and growing

Growth, however, exposes organisational weaknesses: implicit processes, poorly controlled costs, ad hoc management, scattered tools. As a result, what worked on a small scale becomes a brake as the business develops.

First, the firm diagnoses how the business operates, then sets priorities. It then formalises processes and puts cost and purchasing control in place. Finally, it installs the management tools and information systems needed to scale up.

Services

Deliverables

Operational diagnosis
Diagnosis report
Organisation, including allocation of responsibilities
Target organisation chart
Process formalisation
Procedures manual
Cost control, including purchasing
Cost optimisation plan
Management dashboards
Management dashboard
Selection and then deployment of information systems
Information system master plan
Practice areas involvedStrategy & Operations
Step 03

Selling and communicating

Indeed, an offer is only as good as customers' ability to understand and choose it. When sales plateau, the cause often lies in blurred positioning, an unsuitable sales organisation or scattered communication.

The firm therefore aligns sales strategy, brand and digital presence around a single positioning. It then sets cascaded objectives and equips the business with sales monitoring tools.

Services

Deliverables

360° strategic diagnosis
360° strategic diagnosis report
Sales strategy, including objectives
Commercial action plan
Sales force organisation
Brand platform
Brand platform, including communication
Communication plan
Digitalisation, including online presence
Digital roadmap
Sales management tools
Sales dashboard
Practice areas involvedStrategy & Operations
Step 04

Investing and financing

A well-structured investment also draws on every public scheme open to it. However, the application must still be admissible: a costed project, a coherent financing plan, documents that meet each body's requirements.

The firm therefore structures investment applications. It then identifies the incentives of the Investment Charter and the support programmes available. Finally, it prepares bank financing applications and supports the business until the final decision.

Services

Deliverables

Structuring of the investment project
Investment application
Financing plan, including forecasts
Financing plan
Identification of available incentives
Financial forecasts
Eligibility analysis
Eligibility memo
Bank financing applications
Incentive applications
Follow-up of the review until a decision
Bank financing application
Practice areas involvedInvestment & Development
Step 05

Exporting

Access to foreign markets requires, in particular, mastering the rules that determine tariff preferences: product origin, tariff classification, trade agreements. A mistake at this stage costs dearly later, during an audit.

The firm therefore secures their application from the design stage of the export offer. It also supports the choice of markets and entry modes, then organises the company's export function.

Services

Deliverables

Export readiness diagnosis
Export diagnosis
Selection of target markets
Target market study
Analysis of trade agreements
Memo on applicable agreements
Rules of origin
Origin analysis
Tariff classification
Tariff analysis
Organisation of the export function
Export action plan
Step 06

Facing an audit

Preparing a post-clearance audit, however, means working to tight deadlines. In addition, volumes are large: several years of transactions, numerous tariff lines, proofs of origin to justify.

The firm reconstructs the files, then analyses the disputed tariff lines and structures the responses to the customs authorities. Where necessary, it then prepares litigation files in liaison with lawyers.

Services

Deliverables

Assistance during the audit
Reconstruction file
Reconstruction of transactions
Tariff analysis, including origin
Tariff analysis, including origin
Reasoned responses
Responses to the customs authorities
Compliance audit
Customs compliance audit
Risk map
Preparation of litigation files
Litigation file
Practice areas involvedCrisis Management & Restructuring
Step 07

Overcoming difficulties, passing on the business

Crises and successions also put business continuity at stake: cash-flow pressure, partner disagreement, departure of the head of the business, succession. They therefore call for rapid decisions at a time when trust is fragile.

The firm then steps in to stabilise the situation and weigh the options. It then organises the next steps: turnaround plan, conflict resolution, transfer scenarios, leadership continuity.

Services

Deliverables

Crisis diagnosis
Crisis diagnosis
Cash-flow plan, including emergency measures
Turnaround plan
Business rescue, then turnaround
Crisis exit protocol
Resolution of disputes, especially between partners
Transfer scenarios
Transfer scenarios
Leadership continuity plan
Leadership continuity
Communication plan
Practice areas involvedCrisis Management & Restructuring
Step 08

Training teams

Finally, a lasting transformation depends on its ownership by the teams. Managers and staff therefore need the skills that bring new rules, new tools and new requirements to life.

The firm therefore designs and delivers training tailored to the company's needs, in its areas of expertise. Each programme also leads to a training certificate.

Services

Deliverables

Training needs analysis
Needs analysis
Design of tailored programmes
Training programme
Delivery of seminars and also workshops
Training materials
Executive capacity building
Case studies
Team training
Training certificate
Learning assessment
Assessment report
Practice areas involvedPublic Affairs & Policies

How MSME support works

Preliminary diagnosis

Each MSME support engagement in Morocco begins with a diagnosis that clarifies need and scope before any proposal.

MSME support sized to the business

The firm thus adjusts scope, deliverables and timetable to the size of the business and the stakes of the case. Quoted accordingly, MSME support in Morocco thus remains proportionate.

Direct leadership

The founder also leads every assignment directly. She brings in specialised consultants and experts when each case requires.

MSME support in Morocco — structure today, grow tomorrow

An MSME project in Morocco, a decision to prepare

Every assignment begins with a preliminary diagnosis that clarifies need and scope before any proposal. Moreover, the founder leads every assignment directly.