Information Systems & Digital Transformation

Situations addressed

The department first steps in when a technical choice remains open. It then defines needs before any selection of a solution.

It also supports projects for management and steering tools. In this context, data governance plays a central role: quality, flows, security and use for decision-making.

Master plans also concern public bodies, which follow their own stages. In addition, the uses of artificial intelligence in organisations fall within the same framework: uses, data and security.

Finally, an e-commerce website raises compliance questions, particularly under Law No. 09-08 on personal data. The CNDP's guidance then completes the analysis.

The department belongs to the Strategy & Operations pole, alongside the marketing, sales and audit departments.

Digital transformation in Morocco: approach

Each assignment starts with a preliminary diagnosis. The founder then leads every assignment directly.

Interventions cover in particular:

• diagnosis of the existing information system;
• information system master plans;
• requirements definition and specifications;
• assistance in selecting solutions and providers;
• steering of deployment;
• data governance, quality and security.

The deliverables include a diagnosis, a master plan, specifications and a bid evaluation grid. They also include a roadmap and a data governance charter. Finally, a user training plan accompanies deployment.

The specifications express needs before any consultation of providers. Deployment steering then follows the chosen solution through to user training. Dashboards and decision-support tools also form part of the scope.

For digital transformation in Morocco, this work also integrates with other departments when the file requires it.

Digital transformation in Morocco: related tools and services

Several tools and services extend this work:

• Template – Arbitration sheet for a digital project portfolio;
• Checklist – Compliance of an e-commerce website;
• Information systems consultation – Scoping a digital project;
• AI consultation – Scoping uses and data;
• Information systems master plan;
• Digital compliance and e-commerce website.

The arbitration sheet helps rank competing projects. As for the AI consultation, it frames uses and data before any deployment.